What is to be said about communication? everything!!! We communicate even when we don’t think we are. Body language says a lot, rolling of the eyes, just simple things like that is communicating ideas and thoughts all the while we think that we aren’t saying anything. We cannot go without saying something with our mouths, our facial expressions, our body language, something about us is giving off some sort of communication in some sense.
What does it mean when you lean forward into someone that is speaking? That your interested in what they are saying, that u are an active listener, and that you really want to pay attention to what they have to speak about. What does it mean if you fiddle with a pencil and sit back in the chair while the speaker is talking? You aren’t all that interested, you would rather be elsewhere, and that you aren’t acively hearing what they are saying.
To be an good communicator, you must make equal parts of hearing and listening to your agenda. To hear is to be a particapant in the conversation and take in the information, to listen to actually participate in the act of hearing and absorb the information. You can always hear someone without listening to them. But to listen to them is to take in the information, process it, decode it, and remember it.
Sometimes we take notes while listening to better our chances of remembering. This is our way of processing and decoding. If we write down the information in our own paraphrases, then it comes out in a better understanding for remembering. Does it not?
Now then, body language. How many “phrases” can u say with just your body? Go through a list and see how many you can come up with………. did u do it? How many did u come up with? I know that I can come up with at least 20-30 just sitting here off the top of my head. Money, I dont’ know, moron, over the top, had it up to here, just to name a few. What about facial expressions alone? concentation, i dont’ understand, surprise, give me a break, Oh, please, etc…, are a couple that are easily conveyed.
Do you think that it’s better for one person to speak and the other listen or for both parties to exchange verbal communication? In most cases it’s better to get feedback from each other that why it’s better to have both parties exchange communication. Especially if you want to get all the details correct.
An active listener does not interupt. An acive listener has all attention on speaker. An active listener asks questions. An active listener paraphrases for better rememberance.
Are you an active listener? Do you communicate well? Do you use body language? Let’s hope so. It is very important in business.
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Tags: active listener, body language, business, communicate, communication, facial expressions, feedback, hear, hearing, listen, listener, note taking, paraphrasing, speak, speaker